Join us on 8th - 11th August 2024
Holkham Hall, Norfolk

The UK’s Ultimate Family Adventure with Bear Grylls Book Now

Can I get a refund?

No, as stated when you place an order all tickets are sold on a strictly non-refundable basis. You are able to purchase ticket protection as an option at checkout though. […]

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What if my card expires?

If your card expires you’ll need to wait for an email stating your payment has been rejected. You should then follow the link on that email to update your card details and pay off the due amount, any remaining payments will be debited from your new card. […]

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Can I cancel my payment plan?

If you decide you no longer wish to attend the event, you can cancel a payment plan in your account or inform us in writing 7 days prior to an upcoming payment date that you wish to cancel your order. We will then cease to take any remaining payments. Please note you will NOT be […]

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Can I still apply for a carer ticket with a payment plan?

Yes. However, you should only apply for this once your payment plan has finished. Please do not purchase the ticket you wish to be a carer ticket through the payment plan as we will not be able to refund this. The application will be approved in the same way as normal. Once the payment plan […]

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What if I miss a payment?

Don’t worry if a payment gets declined, you will be sent an email to inform you. This email contains a link and instructions on how to manually pay the outstanding payment and change the card on your payment plan should you need to, which will enable you to make the missed payment, and stay within […]

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Can I get a refund?

No, as stated when you place an order all tickets are sold on a strictly non-refundable basis. You are able to purchase ticket protection as an option at checkout though. […]

Read More…

Book 2024 Now

Win a family weekend ticket for 2024

Simply enter your email below and a lucky winner will be selected at random.

Weekend ticket includes entry for 2 adults + 2 children under 18
Competition closes 29th February 2024.
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