Frequently Asked Questions

Yes. You are allowed to bring in your own food so that you can safely monitor any food allergies. In addition some of the food vendors will also be food allergy aware and have their own policies in place.

There are two dedicated medical points across the festival. One is by the information tent which is in between the campsite and the main arena and there is a medical team based in the main arena too. You can pinpoint these on the festival map here: https://norfolk.gonewildfestival.com/map/  The medical staff are all fully first aid trained, qualified and have plenty of experience at working festivals. 

You can apply for the Accessible Campsite via this link: Access Application Form In order to be approved for a pitch you will need to supply one document from the below: – Receives middle or higher rate Disability Living Allowance for care and/or mobility
– Receives Personal Independence Payment (PIP)
– Is registered D/deaf or blind.
– Holds an “Access Card”
– also known as a CredAbility Card or Nimbus Card
– Receives Armed Forces Independence Payment or War Disablement Pension
– Where none of the above apply, a valid medical professional’s letter will be considered.
Alongside the evidence you will also need to provide a supporting statement as to why you require a pitch in accessible camping. The application will then be reviewed and confirmation sent via email.

Yes – we have fridge space located in accessible camping and the medical area. You can present yourself to the accessible team or the medical team and they will be able to log and store medication for you. You will not need to make an application to do this.

There will be a limited number of powered pitches. There will also be 13amp power points available at the accessible campsite hub. However these cannot be reserved and are available on a first come first serve basis. Please include any requests for power in the ‘access facilities’ application form.

Yes, there will be 13amp sockets at the accessible hub which can be used for charging medical devices. These are first come first served and can’t be reserved.

Yes – we offer powered and non-powered live in vehicle pitches in the accessible campsite. Please specify on your ‘access facilities’ application form if you will be bringing a live in vehicle and select the appropriate pitch. Only one live in vehicle per pitch.

If you require a powered pitch then these are charged at £168. Once the accessible campsite request is confirmed you will be sent a link to book your powered pitch.

There is a hoist in the shower unit however you will need to bring your own sling.

Accessible parking is not free of charge and you will still need to purchase a car parking ticket. To apply for the accessible car park please complete the ‘access facilities’ form.

Customers wishing to make use of the accessible campsite may be accompanied by their immediate group. If we feel the group size is too big to be accommodated in the pitch space then we will communicate this with the booker. We are unable to offer any additional pitches for extra people or other tents/live in vehicles that are in addition to this group.
Please do not apply for a pitch in the accessible campsite until you have purchased your tickets.

The accessible campsite has a limited number of pitches available and we take each application into careful consideration. Therefore pitches will be prioritised for customers with mobility needs and their immediate families.

The campsite is located in a position near the main stage and arena so it is not classed as a quiet zone. If you need quieter areas to camp then our general admission camping area may be better suited.

We will have a limited number of powered pitches available, these will be allocated on a first come first serve basis. We will endeavour to accommodate requests where reasonable, please include any further information in your ‘access facilities’ application form.

Customers who wish to purchase tickets via a payment plan and also apply for carer tickets can still apply via the ‘carer ticket’ form. However, you should only apply for this once your payment plan has finished. Please do not purchase the ticket you wish to be a carer ticket through the payment plan as we will not be able to refund this. The application will be approved in the same way. Once the payment plan has finished and these tickets have been issued then the carer ticket will then be issued.

You can book a carer’s ticket online via the ‘carer ticket’ application form. Please find this at Carer Ticket Application Form Please do not purchase your carer ticket if you are on a payment plan as we will not be able to refund you for this. You can apply for this once your payment plan is complete.

Customers who wish to purchase tickets via a payment plan and also apply for carer tickets can still apply via the ‘carer ticket’ form. However, you should only apply for this once your payment plan has finished. Please do not purchase the ticket you wish to be a carer ticket through the payment plan as we will not be able to refund this. The application will be approved in the same way. Once the payment plan has finished and these tickets have been issued then the carer ticket will then be issued.

Yes – we will have a dedicated accessible viewing platform in front of the main stage. Due to the limited capacity on the platform, the AVP will be on a first come first served basis and we will only admit the accessible customer plus one additional person. This will be managed by our volunteers and security.

Onsite there is a mixture of hard standing and grass walkways. The festival is set in parkland so wheelchair users will need to navigate around site on uneven grass/ground. Assistance may be needed for some parts and in the event of wet weather it may become harder to get around the site, especially in a non-electric wheelchair.

We don’t offer any fast track queues for activities due to the variety of activities in place and no way to operationally make this fair. We understand that at times there may be queues at activities, and we recommend if you’re up and into the festival early you should be able to miss the worst of them. We are looking for ways to work with our activity providers to make to make the offering accessible where possible and will confirm ahead of the festival any activities offering dedicated slots or options for access customers.

We will be offering the following additional facilities to customers:

– Accessible Parking area, located nearer the festival campsite entrance
– A designated accessible campsite, with accessible toilets, and a accessoloo. Showers will be in close proximity.
– Accessible toilets in the main arena
– Fridge storage for medications
– Dedicated viewing platform by the main stage
– Acessible manager and team on hand to answer any queries

Accessible customers who require support through a PA or carer, can apply for a free PA/Carer ticket alongside their full price ticket. Please note this is subject to availability.
The accessible customer will need to meet one of the following criteria and supply evidence to support this:

– Receives middle or higher rate Disability Living Allowance for care and/or mobility
– Receives Personal Independence Payment (PIP)
– Is registered D/deaf or blind.
– Holds an “Access Card” – also known as a CredAbility Card or Nimbus Card
– Receives Armed Forces Independence Payment or War Disablement Pension
– Where none of the above apply, a valid medical professional’s letter will be considered.

Requests for PA/carer tickets should be made on our website via the ‘carer ticket’ form. The application will then be reviewed and once approved a PA/carers ticket will be issued.

You will be able to book more activities as and when they are confirmed. Please note that you will only need to book the premium activities and that there will be over 100 free activities on offer which are run on a walk up, and have a go basis. There will be notifications via email and social media about new activities when they are confirmed and available for booking but do keep checking in on the activities page for further updates.

There are over 100 activities which range from high-octane activities such as abseiling, quad biking and coasteering to relaxing activities such as massages and all sorts of entertainment for the whole family. In addition we have lots of fabulous guest speakers and music headliners across the whole weekend. You can find out more about our activities here: https://norfolk.gonewildfestival.com/activities/ and more about the line-up here: https://norfolk.gonewildfestival.com/whats-on/

There are two dedicated medical points across the festival. One is by the information tent which is in between the campsite and the main arena and there is a medical team based in the main arena too. You can pinpoint these on the festival map here: https://norfolk.gonewildfestival.com/map/  The medical staff are all fully first aid trained, qualified and have plenty of experience at working festivals. 

Yes, this is done by booking the activity you would like to change to, your previously booked activity slots can then be refunded by the Gone Wild Festival team.

Yes, all off-site activities have transport to and from the activity included.

Different activities have different durations. Some are quite quick 15-20 minute experiences – others will last up to an hour or more.

As our festival grows, so does the breadth & depth of activities. Every year we add new activities into the mix and expand the capacity of all other activities. In short we do all we can to minimise any queues ahead of the festival! With over 100 activities to choose from any queuing is short lived!

Some activities such as yoga & Nurf do allow you to use your own kit, however, the majority of activities include everything required.

For on-site activities, if the child is age-approprite, it is not compulsory for an adult to accompany a child. For off-site activities, an adult must participate with the child. More information regarding age restrictions is available per activity.

Yes, however we have a full range of wetsuits for all water based activities if required.

All activity information can be found on our activities page on our website. See link here:

We will publish recommended age restrictions however the gone wild team still reserve the right to refuse admission to an activity if they deem it unsafe due to size / height not being sufficient.

We found our turn-up and enjoy system works very well so this will remain on the majority of activities for 2024. We have over 100 free activities and there is a range of premium activities which can be pre-booked, this means that you do not need to queue for these activities. Activities are being confirmed all of the time so keep checking the website and social media for the latest activity updates! 

The majority of activities are included within the ticket price and will be based on a turn-up and have-a-go principle. However there are a number of premium activites available at an extra cost which must be pre-booked and paid for. Some of which are on sale now.

Yes. We do ask that people limit noise from 10pm onwards please.

We have 24 hour security at the event and they regularly patrol the site and they conduct bag searches on entry into the festival so that everyone is kept safe and sound throughout the festival.

You are welcome to bring your own instruments in to play at your discretion around the site. However, in order to play as an artist at the festival then you will need to apply via this application form: https://norfolk.gonewildfestival.com/bands/

Another ethos of Gone Wild is that you put the phones and tablets away and get back to nature as well as spend serious quality time with family and friends so we don’t have WiFi on site.

Yes, you are welcome to bring picnic blankets or camping chairs to sit on in the main arena.

There’s no such thing as bad weather, just the wrong clothing! The whole ethos of Gone Wild is about getting out there in the elements and rewilding & the weather, be it good or bad it is all part and parcel of the experience. Having said that, do plan for all weather conditions and ensure that your camping equipment is in good working order.

Here’s a basic list of items you’ll need for festival camping:

• Tent: Choose a tent that accommodates the number of people in your group and is suitable for the festival’s weather conditions. Don’t forget your tent pegs, guylines and a mallet for driving them in.
• Sleeping gear including sleeping bags, pads or air mattresses, pillows and blankets.
• Clothing, including weather-appropriate clothing (consider the forecast), rain gear, extra socks and underwear, comfortable shoes or boots for walking and dancing!
• Also, you’ll need shorts & trainers you don’t mind getting wet if you are taking part in any coasteering.
• Campsite essentials, folding chairs or camp stools, portable table, headlamps or flashlights with extra batteries, lantern or string lights for campsite illumination.
• Cooking and food supplies, portable camping stove and fuel, cookware and eating utensils, biodegradable soap etc for washing up. Cooler/Icepacks & reusable water bottles.
• Personal items, identification and festival tickets, prescription medications, toiletries, towel, sunscreen and insect repellant.
• First-aid kit, including bandages, gauze, adhesive tape, pain relief, antiseptic wipes.
• Entertainment and electronics, phone and portable charger, bluetooth speaker, musical instruments (if you like) – books, magazines or games for any downtime.
• Bin bags: Bring extra bin bags to keep your campsite clean and help with festival waste disposal.
• Festival-specific items such as festival map and schedule, wristbands for access, earplugs for noise control and festival accessories. 
• Miscellaneous – duck tape and ziplock bags or dry bags for organising and protecting items.

As well as lots of space in our general camp site we have several accommodation upgrades available which you can check out here: https://norfolk.gonewildfestival.com/accommodation/ If you would like to book somewhere off-site you are welcome to come and go from the festival as you please. Don’t forget you will still need a parking pass which you can purchase here: https://norfolk.gonewildfestival.com/tickets/

There are two dedicated medical points across the festival. One is by the information tent which is in between the campsite and the main arena and there is a medical team based in the main arena too. You can pinpoint these on the festival map here: https://norfolk.gonewildfestival.com/map/  The medical staff are all fully first aid trained, qualified and have plenty of experience at working festivals. 

We have lots of toilets throughout all campsites and the general festival site. We suggest you will never be more than 5 minutes away from a toilet on site and far less than this in the campsite areas. 

In order to camp next to friends your best bet is to plan to arrive together when the festival starts. Unless you are booking tents in camping plus, pre-pitched tents, and in that case you must make sure to book together not book separately. This way you will be allocated pitches together.

The main stage music will finish no later than 11, but other venues will continue until around 12.15am.

It’s a 5-10 minute walk to the main arena. Please note that walking times can increase at peak times and distance depends on where you are camping. We advise you to plan accordingly.

We offer power to our motorhome and caravan plots, a selection of tipis & bell tents. Please check the product information prior to purchase.

Please see the product information page: https://norfolk.gonewildfestival.com/accommodation/ 

There will not be power points in the campsite or main festival arena. Some camping upgrades give access to charging points, alternatively you can upgrade to VIP tickets which comes with a portable charger. Or we recommend you bring portable charging units that can last the duration of the weekend.

Free hot showers are available.

There will be free drinking water available in all campsites and the main festival arena.

Trailer tents can go in the campervan field and you will need to have purchased a caravan ticket. Please note everything must fit within the 9×6 dimensions.

Yes, the waste disposals at the campervan pitches are suitable for chemical toilet waste

No – once you’ve parked your caravan up you’ll need to park your car in the general car park space and walk back which is a approx 5 minute walk.

Unfortunately not, no free standing tents are permitted in the campsite. Awnings are fine.

Unfortunately no gazebos or windbreaks are allowed in any campsite.

Unfortunately not, campfires are not permitted in the campsite.

Unfortunately not, sorry.

Small camp stoves are permitted for use outside of your tent but must be raised off the ground i.e. on a small camping table!

Not at all, you can come and go during the gate opening times throughout the weekend with your weekend ticket. Or Day Tickets are available – you can book these here: https://norfolk.gonewildfestival.com/tickets/

The campsite is a 1 – 8 miute walk from the car park depending on where you camp.

You can, but each time you re-enter you will be subject to a bag search.

There are water points & sinks throughout the camping fields which to wash up, or fill up a bowl with water, and there are grey water disposal points.

No, once you’ve parked your campervan there is no re-entry.

No – You will be directed to a 10×10 space by staff. If you wish to camp next to another booking you would need to arrive together.

In the general campsite there’s no restriction on tent sizes, but you must plan to be self sufficient.

We are a family friendly festival, therefore all of our campsites cater for families.

No, there will be no ATM’s on the festival site, the site is completely cashless.

Gone Wild Festival is a cashless event. All transactions are card only, cash payments will not be accepted.

You can contact the customer service team via email: norfolk@gonewildfestival.com

Yes, both contactless cards and Apple Pay are accepted on-site.

No there is no charge for using your card on site.

Yes our card terminals accept American Express.

Kids go free means that one child goes free per paid adult ticket, not two children and this is only for the time that the offer runs for. Keep an eye on our social media platforms for updates about this and other offers.

There are lots of toilets throughout the festival grounds and in the main arena, we take huge pride in keeping these clean & tidy for all of our festival guests. 

A designated bicycle parking area will be communicated closer to the event.

There is no minimum age for anyone attending Gone Wild Festival although under 18’s must be accompanied by a parent or guardian.

No, we have taken the decision to ban vapes from our events.

Yes, you can find the schedule here via this link: https://norfolk.gonewildfestival.com/whats-on/

We have 24 hour security at the event and they regularly patrol the site and they conduct bag searches on entry into the festival so that everyone is kept safe and sound throughout the festival.

The bar in the Main arena closes at midnight.

You are welcome to bring your own instruments in to play at your discretion around the site. However, in order to play as an artist at the festival then you will need to apply via this application form: https://norfolk.gonewildfestival.com/bands/

Another ethos of Gone Wild is that you put the phones and tablets away and get back to nature as well as spend serious quality time with family and friends so we don’t have WiFi on site.

You must be over 18 and have proof of age to purchase alcohol at the bars. If you look under 25 you might still be asked for ID. If you are aged between 18 – 23 years then we recommend you bring proof of age to guarantee entry to the festival.

Yes. You are allowed to bring in your own food so that you can safely monitor any food allergies. In addition some of the food vendors will also be food allergy aware and have their own policies in place.

Yes, you are welcome to bring picnic blankets or camping chairs to sit on in the main arena.

Any photography or filming equipment must be for personal use only, so no commercial filming or photography unless you have prior agreement from the Gone Wild Festival Team. We love to see your photos and videos though so please feel free to tag us in any social media posts!

There are over 100 activities which range from high-octane activities such as abseiling, quad biking and coasteering to relaxing activities such as massages and all sorts of entertainment for the whole family. In addition we have lots of fabulous guest speakers and music headliners across the whole weekend. You can find out more about our activities here: https://norfolk.gonewildfestival.com/activities/ and more about the line-up here: https://norfolk.gonewildfestival.com/whats-on/

There’s no such thing as bad weather, just the wrong clothing! The whole ethos of Gone Wild is about getting out there in the elements and rewilding & the weather, be it good or bad it is all part and parcel of the experience. Having said that, do plan for all weather conditions and ensure that your camping equipment is in good working order.

There isn’t a dress code for Gone Wild Festival but we recommend that you pack clothing for all weather conditions and plenty of spares and towels too. We ultimately want you to have lots of fun and get stuck in as much as possible. This might mean that you get muddy and wet at times so in the words of the cub scouts, be prepared! gen

Tickets are non-refundable. Therefore, we advise you to take out ticket protection at the time of booking. This will protect you and enable you to apply for a refund if you cannot make the festival due to set criteria. Please view more at the following link: https://www.ticketplangroup.com/uploads/assets/ast/AST-Refund-Promise-102022.pdf or visit our T&C’s here: https://norfolk.gonewildfestival.com/terms-and-conditions/

Gone Wild Devon Festival Location:-

Holkham Hall, Holkham Rd, Wells-next-the-Sea NR23 1AB

What3Words: ///witty.terminal.goofy

http://norfolk.gonewildfestival.com/ 

Google Maps: Here

8th to the 11th August 2023

 If you have purchased tickets you can download your e-ticket from your confirmation email or visit our website to access your tickets via our My GW page. Your payment plan ticket will be sent to you on the completion of your plan.

No – we advise you to take out ticket protection at the time of booking. This will protect you and enable you to apply for a refund if you cannot make the festival due to set criteria. Please view more at the following link: https://www.ticketplangroup.com/uploads/assets/ast/AST-Refund-Promise-102022.pdf or visit our T&C’s here: https://norfolk.gonewildfestival.com/terms-and-conditions/

In order to volunteer at the festival you can apply via this link: https://norfolk.gonewildfestival.com/volunteer/

To apply to be a trader at the Gone Wild Festival you can apply via this link: https://norfolk.gonewildfestival.com/traders/

No, we don’t have discounted tickets for locals. We would love to see you there though and be a part of the Gone Wild Family.

There are two dedicated medical points across the festival. One is by the information tent which is in between the campsite and the main arena and there is a medical team based in the main arena too. You can pinpoint these on the festival map here: https://norfolk.gonewildfestival.com/map/  The medical staff are all fully first aid trained, qualified and have plenty of experience at working festivals. 

We have lots of toilets throughout all campsites and the general festival site. We suggest you will never be more than 5 minutes away from a toilet on site and far less than this in the campsite areas. 

To get to the festival site via public transport there are buses – you will need to look for the No 36 Coastliner to plan your journey by bus.

To arrive by car – From Kings Lynn – Take County Ct Rd to London Rd/A148, then take the A149, Shernborne Rd and Docking Rd to Pound Ln in Docking. Follow Burnham Rd and Docking Rd to the B1155, then continue on B1155 to Park Rd and follow Park Rd to your destination.

To arrive by car from Norwich – Take Duke St to Pitt St/A1402, then take Reepham Rd, A1067 and B1105 to Park Rd in Holkham & follow Park Rd to your destination.

Holkham Hall is within easy reach of Norwich on the A1067, Kings Lynn on the A148 and London and Cambridge from the M11 and the A10.

There is also a dedicated drop off/pick up point at the Holkham Hall. This is near the main ticket exchange as you enter the festival and can be found using What Three Words: ///inflating.seats.gardenYou can find more details on our website via this link: https://norfolk.gonewildfestival.com/

There will not be power points in the campsite or main festival arena. Some camping upgrades give access to charging points, alternatively you can upgrade to VIP tickets which comes with a portable charger. Or we recommend you bring portable charging units that can last the duration of the weekend.

If you already have a wristband you can come and go as you please into the Main Arena until the arena closes each evening.
Last entry to exchange your tickets for wristbands for the festival is at the following times:

Thurs – 8.45pm
Fri – 8.45pm
Sat – 7.45pm
Sun – 7.45pm

However, you will still be allowed onto the campsites to set-up camp for the weekend outside of these times. If this happens youy will need to visiut the wristbamd exchange points in the morning to get your wristbands before entering the festival.

Some camping upgrades give access to charging points or you can upgrade to VIP tickets which comes with a portable charger. Or we recommend you bring protable charging units that can last the duration of the weekend.

No, as stated when you place an order all tickets are sold on a strictly non-refundable basis. You are able to purchase ticket protection as an option at checkout though

You will be able to use card, cardless & Apple Pay throughout the event. There are no cash machines and no cash accepted on site.

The festival opens at 8am on Thursday 8th August, this gives you access to the campsites enabling you to set up camp. The gates are open until midnight. The ticket exchange will also be open from 8am. The latest you can arrive and exchange tickets for wristbands is as follows: Thurs – 8.45pm Fri – 8.45pm
Sat – 7.45pm
Sun – 7.45pm

There are local buses but it is best to check the timetables via this link:

Thurs – 8.45pmFri – 8.45pm
Sat – 7.45pm
Sun – 7.45pm

Yes. However, there won’t be any specific bike parking but you’ll able to chain it up at the festival entrance

This will be released nearer the time of the festival. We will shout up on socials and email you if you already have tickets.

General Camping is included with weekend tickets, however we have limited space for this ticket type. If you’d like to park next to your tent you can upgrade to a 10×10 park and pitch upgrade or check out our range of accomidation upgrades.

The main stage music will finish no later than 11, but other venues will continue until around 12.45am

Bear Grylls itinerary is yet to be finalised. More will be released closer to the time.

Yes, this will be the near the main ticket exchange entrance in the main car park.

There will not be power points in the campsite or main festival arena.

Sorry, only assistance dogs are allowed at the festival.

There will be no onsite lockers.

Yes, there is a farm shop on site where you will be able to pick up fresh supplies and you can leave the site if you are not in a motorhome/campervan to go and pick up supplies from the local area.

We’d love you to stay forever, but unfortunately you’ll have to leave no later than 11am on Monday 12th August. Please leave only your footprints behind.

You can bring your own food and drink into the campsite, but there are no refrigeration facilities and please note that NO alcohol can be taken into the main festival arena.

You are permitted tobring your own food and drinking water into the festival arena.

You can bring a limited amount of alcohol into the festival campsites per person – 8 x 440ml can or 2 bottles of 70cl wine or 1 bottle of 70cl spirit. Please note, there is strictly no glass allowed any where in the festival. bringing your own alcohol into the festival arena is prohibited. Alcohol must be purchased from vendors inside the festival arena.

Yes – You can bring a limited amount of alcohol into the festival campsites per person – 8 x 440ml can or 2 bottles of 70cl wine or 1 bottle of 70cl spirit. Please note, there is strictly no glass allowed any where in the festival. bringing your own alcohol into the festival arena is prohibited. Alcohol must be purchased from vendors inside the festival arena.

There will be a broad range of delicious, locally sourced food. We will also aim to cater for most dietary requirements, but can’t promise all.

There are basic baby changing facilities in the festival arena, but not in the campsite.

Motorbikes are the same as any other vehicle and will need to have a parking pass – you can purchase this via the ticket page of our website.

No, there aren’t any EV charging stations.

There won’t be any specific bike parking but you’ll able to chain it up at the festival entrance.

Yes, you’re free to leave anytime you like and your weekend ticket gets you access at all times between the gate opening times. This does not count for motorhomes or our park and pitch options where once you park up you will need to leave your vehicle where it is.

No – These must be purchased online prior to arriving at the event.

No – once you’ve parked your caravan up you’ll need to park your car in the adjacent carpark. You will need a seperate car parking pass.

Yes, car parking is available but it requires a car park pass which you can purchase from the ticket section of our website whilst buying your tickets or afterwards

Small camping trailers are allowed and can be left in the car park but they will require a car park pass which you can purchase from the ticket section of our website whilst buying your tickets or afterwards. They are left at your own risk.

Yes. Cars need to be parked in the main car park and kit then carried to the campsite.

No – car parking needs to be paid for separately. You can purchase parking passes from the ticket section of our website whilst buying your tickets or afterwards. Please note that that car parking tickets must be purchased prior to arriving at the event.

The first payment will be taken at the point of sale then on the same date each month thereafter.

No, as stated when you place an order all tickets are sold on a strictly non-refundable basis. You are able to purchase ticket protection as an option at checkout though.

If your card expires you’ll need to wait for an email stating your payment has been rejected. You should then follow the link on that email to update your card details and pay off the due amount, any remaining payments will be debited from your new card.

If you decide you no longer wish to attend the event, you can cancel a payment plan in your account or inform us in writing 7 days prior to an upcoming payment date that you wish to cancel your order. We will then cease to take any remaining payments. Please note you will NOT be entitled to a refund of any previous payments.

Yes. However, you should only apply for this once your payment plan has finished. Please do not purchase the ticket you wish to be a carer ticket through the payment plan as we will not be able to refund this. The application will be approved in the same way as normal. Once the payment plan has finished and these tickets have been issued then the carer ticket will then be issued.

They are set up a month after your firtst transaction. For example of you purchase tickets on the 18th of the month the next payment would come out on the 18th of the following month.

Yes. However, your first payment could be slightly more if you choose ticket protection as the fees for this and booking fees are charged up front.

There is no minimum amount – you can spread the cost of any payment.

Don’t worry if a payment gets declined, you will be sent an email to inform you. This email contains a link and instructions on how to manually pay the outstanding payment and change the card on your payment plan should you need to, which will enable you to make the missed payment, and stay within the payment plan. The card you use to make this manual payment will be the card that is used for future payments too.

No, as stated when you place an order all tickets are sold on a strictly non-refundable basis. You are able to purchase ticket protection as an option at checkout though.

No, all payments must be made as per the payment plan schedule you agree to upon purchase.

No, once an order has been placed, tickets cannot be changed. Take extra care to make sure you only order the tickets you actually want.

Kids go free means that one child goes free per paid adult ticket, not two children and this is only for the time that the offer runs for. Keep an eye on our social media platforms for updates about this and other offers.

No, & the Kids Go Free offer is only for a limited time for weekend tickets.

There is no minimum age for anyone attending Gone Wild Festival although under 18’s must be accompanied by a parent or guardian.

You can bring a limited amount of alcohol into the festival per person – 8 x 440ml can or 2 bottles of 70cl wine or 1 bottle of 70cl spirit. Please note, there is strictly no glass allowed anywhere in the festival. Bringing your own alcohol into the festival arena is prohibited. Alcohol must be purchased from vendors inside the festival arena.

Yes, you will need to purchase a parking pass if you are joining us for the day you can do this via this link: https://norfolk.gonewildfestival.com/tickets/

Exit time is Midnight, when all music has finished & security will ask you to leave the venue.

Entry time is 10am.

You must be over 18 and have proof of age to purchase alcohol at the bars. If you look under 25 you might still be asked for ID. If you are aged between 18 – 23 years then we recommend you bring proof of age to guarantee entry to the festival.

Tickets are non-refundable. Therefore, we advise you to take out ticket protection at the time of booking. This will protect you and enable you to apply for a refund if you cannot make the festival due to set criteria. Please view more at the following link: https://www.ticketplangroup.com/uploads/assets/ast/AST-Refund-Promise-102022.pdf or visit our T&C’s here: https://norfolk.gonewildfestival.com/terms-and-conditions/

There are lots of ticket options available from weekend camping tickets for adults and kids of any age to the multiple accommodation upgrades on offer. Just click on the relevant tab on the tickets page to find out more. You can purchase upgrades using the payment plan, but you can’t add to an existing payment plan so you will need to set up a new payment plan in this case. You can find out more via our tickets page here: https://norfolk.gonewildfestival.com/tickets/You can upgrade your tickets to VIP or a different accommodation upgrade at any time.

 If you have purchased tickets you can download your e-ticket from your confirmation email or visit our website to access your tickets via our My GW page. Your payment plan ticket will be sent to you on the completion of your plan.

Processing fees are paid for by the event organiser to the ticketing company. These fees cover the ticketing company’s administration costs, bank fees, and any cost related to processing an online payment. Booking fees are added on top of the advertised ticket price and are usually paid by the customer.

No – we advise you to take out ticket protection at the time of booking. This will protect you and enable you to apply for a refund if you cannot make the festival due to set criteria. Please view more at the following link: https://www.ticketplangroup.com/uploads/assets/ast/AST-Refund-Promise-102022.pdf or visit our T&C’s here: https://norfolk.gonewildfestival.com/terms-and-conditions/

Yes – all tickets are E-Tickets, therefore printing is not necesary. And we encourange you not to print tickets where posiible to reduce waste.

If you cannot find your E-tickets, you can access them on the ‘My Gone Wild’ section of our website, login to your account & your tickets will be there.

No – we advise you to take out ticket protection at the time of booking. This will protect you and enable you to apply for a refund if you are unable to attend the festival due to set criteria. Please view more at the following link:

If you have taken out ticket protection via TicketPlan, please get in touch with them directly.

Your payment plan ticket will be sent to you on completion of your payment plan. Additionally, you will be able to log into your Gone Wild account to access these once the final payment has been made.

Customers who wish to purchase tickets via a payment plan and also apply for carer tickets can still apply via the ‘carer ticket’ form. However, you should only apply for this once your payment plan has finished. Please do not purchase the ticket you wish to be a carer ticket through the payment plan as we will not be able to refund this. To access a carers ticket, a payment for a full price ticket must be recieved in full. Once the payment plan has finished and these tickets have been issued, a carer’s ticket will follow.

Please do not purchase your carer ticket as we will not be able to refund you for this. You can book a carer’s ticket online via the ‘carer ticket’ application form. Please find this at Carer Ticket Application Form To be eligible for a carers ticket, an application must be accompanied by a full-priced ticket for the person who requires assistance. Once your payment is complete, including full completion of payment plans, you can apply for a carer’s ticket. We will then issue the carer ticket once we have proof that you have purchased a ticket for the person/child that needs assistance, or that the payment plan is complete.

Yes, general camping comes as standard in your ticket price.

No, this is for the accommodation only and event entry tickets have to be bought separately.

If you have purchased tickets you can download your e-ticket from your confirmation email. You will then exchange your e-ticket for your festival wristband when you arrive at the festival during the following times:
Thursday 0800hrs – 2100hrs
Friday 0800hrs – 2100hrs
Saturday 0700hrs – 1200hrs
Once you have your wristband you can come and go as you please outside of these times. Please note, if you are a campervan ticket holder of a park and pitch ticket holder, it is advised to only use your vehicle in a medical emergancy. Doing so for other purposes may compromise your re-entry to the festival.

1 weekend VIP ticket per person at £145+ booking fee a ticket. VIP packages include access to a fast track entrance lane for queues, VIP activity options, luxury loos, premium food vendors, comp tea and coffee. VIP packages a lso include a private view of the main stage, a private bar and garden, and premuim drinks service. VIP tickets must be purchased 1 per person/ticket with the exception of infants aged 0-1 (baby in parents’ arms.)

Use this link to see our options :

Use this link to see our options :

Payment plans are available to guests who want to spread the cost of the tickets. You can find out more information via this link.

Car park tickets are £25 and that admits 1 car but is only valid with entry tickets.

Use this link to book :

Direct them to the ticket link to purchase tickets on the website

The weekend camping ticket includes entrance into Gone Wild Festival from Thursday 8th August until Sunday 11th August and also includes four nights camping in the festivals general campsite. Your ticket grants access to a large amount of activities across the festival – including workshops and talks, as well as the live music. This is with the exception of premium activities that will need to be booked and paid for seperately withat the time or after purchasing tickets. All activities available are listed on our website.

Yes, you can re-enter with a day ticket.

Use this link to book :

VIP passes must be bought 1 per person

Our VIP packages are packed with upgrades for the whole family, check this out for more info.

No – Your ticket includes fast track entry at the main festival gates, but not for activities.

Our VIP packages are packed with upgrades for the whole family, check this out for more info.

No – car parking needs to be paid for separately. which you can purchase from the ticket section of our website whilst buying your tickets or afterwards. Please note though that car parking tickets must be purchased prior to arriving at the event.

Yes, VIP needs to be purchased on every ticket you want to upgrade including children. This includes if you have purchased a Kids Go Free ticket option. Infants aged 0-1 (babes in parents arms) are the only exception to this rule.

No – It gives you access to our VIP areas during the day. You will need to still camp in general camping or purchase one of our accommodation upgrades.